At tememo® we believe that happy customers are the linchpin of business success.
Therefore customer knowledge and customer communication becomes a primary objective for all businesses and organisations.
We strive constantly to develop new and innovative applications for tememo®. Helping companies and organisations find tailored solutions for their own unique problems in gaining customer's opinions on their products and services. Then giving them the tools to analyse and use that information for pinpoint targeted marketing.
In 2007 the idea of tememo started in Germany.
An owner of a private hotel group wanted to know what his customers thought and he wanted to communicate with his guests at any time and from any place.
Over two years the shareholders of tememo developed a tailored system in close cooperation with the hotel owner.
hrt – the hotel rating tool was born.
Very soon other hotels realised the potential and showed their interest in hrt.
At inhoma international Ltd, a sales company specialising in internet products, we integrated hrt into our protfolio and gained the exclusive rights to distribute the system worldwide.
Very soon the potential for businesses other than hotels was realised and our programmers started to develop the system for other industries.
hrt now needed a new name to face the challenges of the different markets and tememo from "tell me more" was born.
8 different industry groups have been created so far and inhoma now based in the UK, was preparing to go international.
In 2011 we decided to focus only on tememo products and inhoma was renamed tememo® international Ltd.
We now are selling our tailored solutions in Great Britain, Germany, Netherlands, Turkey and Thailand. More customers from these countries and new regions are joining the tememo family every day.
Our customers and sales partners now have the advantage of first class German technology in combination with a British international trading platform.
The need for tememo in the marketplace.
Most companies recognise the importance of customer feedback and improving customer relations.
But the ones that do take a proactive approach rely on out-dated methods that are fraught with dangers.
News travels fast!
Companies need to quickly obtain accurate and genuine feedback from their customers and deal with that input before any wayward comments and complaints find their way onto the thousands of web portals or social media sites that can cause untold damage to their reputation.
tememo offers a whole new approach to the solution and allows companies to get back to the basics of great customer service, allowing them to treat their customers as individuals while at the same time automatically receiving an accurate analysis of multiple feedbacks and comments.
tememo offers all companies the ability to act on this information quickly and efficiently and provides them with the tools to produce effective targeted marketing with a few clicks of the mouse.
tememo has an effective solution for every type of business or industry no matter its size or global location.
With or without a customer's email address tememo can easily gain customer feedback and has average response rates of over 28%.
Working with speed networking events.
We have discovered that speed networking is the fastest way to reach decision makers and speaking to companies directly.
We have been pleasantly surprised with the high quality of companies that attend the events.
We are very impressed with simplicity and efficiency of speed networking events.